Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on our site that needs updating, or want to share feedback about our reviews, we are here to help. This page explains the best way to reach us and what you can expect in return.
How to Reach the Team
Email is the most direct route to our editorial team. Every message is read by a real person — we do not use automated filters as a substitute for a genuine reply. Send your enquiry to [email protected] and we will aim to get back to you within two working days.
To help us respond faster, include a clear subject line and a brief description of what your message is about. A little context up front means we can route your message to the right person straight away.
What You Can Write to Us About
There is no strict list of topics — if it relates to this site or its content, it is worth sending. The most common reasons readers get in touch include:
- Questions about sweepstakes casinos — If something in our guides or reviews is unclear, or you want to understand more about how the sweepstakes model works, ask us and we will do our best to clarify.
- Accuracy and corrections — Sweepstakes casino terms, eligible states, welcome offers and redemption conditions change regularly. If you notice something that looks out of date or incorrect, please flag it. We take accuracy seriously and review flagged content promptly.
- Site feedback and content suggestions — If there is a platform, topic or question you would like us to cover, we welcome the input. Reader suggestions genuinely shape what we research and publish next.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino operator and would like to discuss how your platform might be considered for review, please introduce yourself and explain what you have in mind. Our editorial rankings are independent and are not determined by commercial relationships.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on social casino platforms, mention it in your message and we will point you toward appropriate support resources.
What to Expect After You Contact Us
Once your message arrives, it is reviewed by a member of our editorial team. Our target response window is two working days. During particularly busy periods it may take a little longer, but we will always follow up — your message will not go unanswered.
We do not send automated acknowledgement emails, so if you do not receive an instant reply that is normal. A real response from a team member will follow.
About Our Editorial Standards
lighthousebank.net researches and reviews sweepstakes casinos and social casino platforms for readers across the US. Our assessments cover the things that matter most to players: how quickly Sweepstakes Coins can be redeemed, what verification is required, which states are eligible, how welcome offers actually work, and what the day-to-day experience looks like.
We do not test platforms by depositing or withdrawing funds ourselves. Our process involves researching publicly available terms and conditions, verifying operator details, and reviewing the structure of each platform's offers and game libraries. Commercial relationships with operators do not influence rankings — position is determined by our editorial assessment alone.
If something we have published is inaccurate, incomplete or no longer reflects a platform's current terms, we want to correct it. Reader feedback is one of the most reliable ways we catch things that need a second look, and we act on it.
A Word on Legal and Financial Queries
We are a comparison and review site, not a legal or financial advice service. Questions about whether a specific sweepstakes casino is available in your state, how prize redemptions are taxed, or what your rights are as a player are best directed to the operator directly or to a qualified professional. We can explain how the sweepstakes model generally works and point you to the right sections of our content, but we cannot give personal legal or tax guidance.
If you are unsure whether a particular platform is available where you live, check the operator's own terms — eligible and excluded states are usually listed there, and availability can change without notice.
Who Looks After This Site
Our content is produced by Henry Turner and the lighthousebank.net editorial team. We focus exclusively on sweepstakes and social casino platforms operating in the US market, covering everything from redemption speeds and coin structures to state eligibility and responsible play tools. If you have read something on this site and want to talk about it, we are glad to hear from you.
Thank you for visiting. We look forward to your message.